Job Summary
- Provide excellent service to customers and ensure smooth flow of customer traffic at the outlet. Operate the POS/Cash register in the outlet to ensure accurate sales.
Job Description
Customer Service:
- Serve as the primary point-of-contact to So Fresh customers
- Greet, acknowledge customers and make them feel welcomed, relaxed and comfortable to place orders
- Assist Customers to facilitate their choices and purchase of freshly processed products
- Guide and inform them of new products, charges for extras and toppings based on their request
Cash Management:
- Cash out and reconcile cash with total sales for every shift with the Outlet Manager
- Compile and balance cash receipts at the end of the day or shift
- Input customers’ orders and sum total of product item purchased on ERP/POS
- Input customers’ loyalty points against each product item purchased
- Process customer’s payment either by cash or POS
- Maintain proper security of cash at all times.
Sales & Order Fulfilment:
- Create awareness of special offers, promotions and ensures representation of all available stock is on display
- Ensure accuracy of cash and items sold
- Place food servings on plates and trays according to orders or instructions
- Assemble food and beverage orders, check for completeness and accuracy and package order for on-premises or takeout
- Cross-sell and up-sell product items when necessary
- Register new customers on ERP and update existing customers’ information.
Requirements
- Minimum of OND qualification
- 0 – 3 years relevant experience
- Detail oriented with basic mathematical skills
- Prior experience as a Cashier/Sales Representative in a retail business
- Prior experience in cash handling and cash float system
- Ability to work effectively in a fast-paced work environment
- Willingness to work on shift basis and weekends
- Candidates should live close to the desired work location.
Salary
N53,000 – N62,000 / month.
How to Apply
Interested and qualified? Go to So Fresh Neighbourhood Market on docs.google.com to apply