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Customer Service Officer at Addosser Microfinance Bank

by Sammy
vacancy

Job Description

  • Providing introductory information to new customers
  • Ensuring that customers are satisfied with products or services
  • Following up with clients or customers to check that they’re still satisfied with any service
  • Letting customers or clients know about additional products or services
  • Determining the quickest, most effective ways to answer a client’s or customer’s questions
  • Escalating queries and concerns
  • Troubleshooting common issues with a product or service.

Required Qualifications, Skills & Experience

  • OND in Business Administration, Accounting or any numerate disciplines and the Social Sciences.
  • 0 – 2 years work experience.
  • High computer literacy.
  • Strong interpersonal and analytical skills.
  • Good written and oral communication.
  • Attention to details.
  • Must not be above 28 years old.
  • Assertive and self-driven.
  • Candidate must live within Ile – Epo or Orile.
How to Apply

Interested and qualified candidates should send their Applications to: careers@addosser.com using the Job Title as the subject of the email.

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