Home Jobs Portal Customer Service Officer at Bee Bee Jump Ltd

Customer Service Officer at Bee Bee Jump Ltd

by Sammy
vacancy

Salary Range: ₦50,000 – ₦100,000/month

Responsibilities

  • Communicate with customers via phone, email, and chat
  • Provide knowledgeable answers to questions about the product, pricing, and availability
  • Work with internal departments to meet customer’s needs
  • Data entry in various platforms
  • Keep records of customer interactions and transactions
  • Record details of inquiries, comments, and complaints
  • Record details of actions taken
  • Follow up on customer interactions
  • Provide feedback on the efficiency of the customer service process

Qualifications

  • Minimum OND, HND, BSc in any related course
  • Must be very fluent in speaking the Hausa language
  • At least 1 year of relevant work experience
  • Excellent phone etiquette and excellent verbal, written, and interpersonal skills
  • Ability to multi-task, organize, and prioritize work
  • Knowledge of customer service principles and practices
  • Knowledge of relevant computer applications
  • Knowledge of social media platforms
  • Knowledge of administrative procedures
  • Numeric, oral, and written language applications
  • Must live within Ogba, Ojodu, Berger, Agege, and Ikeja environs
How to Apply

Interested and qualified candidates should send their detailed CV / Resume to: hr@beebeejump.com using “Customer Service Officer (Hausa)” as the subject of the email.

Related Articles

Leave a Comment