Guest Service Agent
Key Responsibilities
The successful candidate will among others do the following:
- The position manages guests’ reservations and attends to their enquiries and complaints promptly.
- He is responsible for the checking in and out of guests.
- He ensures guests’ privacy, and ensures guest complaints are promptly and adequately addressed.
- He ensures that daily sales report is transmitted to the management.
- Hhe ensures comprehensive preparation of hand over note as shift report to another colleague to follow-up
- Ensure the hygienic condition of the guests’ rooms and promptly report of out of order rooms for quick action.
- Promptly address and report any noticed breach of the guest house values, standards and policies by any guest.
Personnel Specifications
- The applicant must possess National Diploma in Social Sciences or Hotel and catering Management with minimum of 2 years cognate experience from reputable hotels or guest houses.
- Must possess good interpersonal, communication and relational skills.
- Must possess ability to handle and solve customer’s problem promptly.
- Must be computer literate, a team player; flexible, not easily provoked, highly sensitive and security conscious, customer-centric and always hungry for and able to deliver timely results.
Confidential Secretary
Key Responsibilities
- Type error-free mail-able documents.
- Process, manage data/information and other resource materials relating to the activities of the department to drive the growth and achievement of set goals.
- Provide strategic secretarial functions to help achieve set goals.
Requirements
Education:
- Minimum of National Diploma in Secretarial Administration or related field.
Experience:
- Minimum of 4 years cognate experience as secretary in a reputable and structured organization.
Person Specification:
- He or She must be Intelligent, highly confidential, firm but levelheaded, able to work under pressure, disciplined, quality and result driven.
- Must have excellent administrative and communication skills; a team player and able to coordinate team members to achieve expected results.
Maintenance Assistant
Key Responsibilities
The successful candidate will among others do the following:
- Ensure prompt servicing, adequate maintenance and renewal of particulars relating to guest house facilities.
- Ensure adequate lighting system, constant water and power supply for the guest house.
- Assist in the activities of the Maintenance Officer to ensure the power, water and other maintenance related activities of the guest houses are running perfectly.
- Ensure regular supply of quality diesel to the guest house with adequate record of supply and usage.
- Assist the Maintenance Officer in ensuring preventive maintenance of the guest house facilities – building, electrical, electronics and plumbing installations, etc.
Requirements
Educational Requirement:
- Trade Test I, II / III, OND Electrical Electronics, Mechanical Engineering etc.
Personnel Specifications:
- Must have a Trade Test Certificate I, II/III in Electrical engineering from a recognized Technical School, must be someone who have a proven practical/field experience on managing and handling electrical matters in a structured setting, good knowledge of managing heavy duty generators (diesel engines such as 250- 350KVAs).
- Must be intelligent, firm, assertive, level-headed, able to work under pressure, disciplined and preventive-maintenance driven.
- He must be a highly sensitive, observant and proactive individual, able to foresee and proffer solutions to electrical or power problems or related issues before they occur.
How to Apply
Interested and qualified candidates should forward their Applications attaching a typed CV and photocopies of their Credentials to the “General Secretary / CEO” in writing or apply through e-mail via: vacancy@biblesociety-nigeria.org using the Job Title as the subject of the email.
Note: Only shortlisted candidates will be invited for an interview.