Sales Representative at mDoc Healthcare

• mDoc is a digital health social enterprise that leverages behavioral science, technology and quality improvement methodologies to provide improve access to quality healthcare for people with chronic health needs.
• Our goal is to augment the knowledge and capability of healthcare providers and health consumers to ensure longer, happier and healthier lives across sub-Saharan Africa. mDoc aims to further build capability and to support physicians to provide education and tools to patients to improve self-management.
• Our ethos is etched in the belief that augmenting the healthcare & technology landscape is paramount to helping Africa unlock its true potential.
• We are on a mission to transform how African healthcare consumers receive the support they need to live longer, healthier, happier and more productive lives.

Sales Representative Job Responsibilities:

• Serves customers by selling DTC self-care subscriptions and products and meeting customer needs.
• Services existing accounts, obtains orders, and establishes new accounts by planning and organizing daily work schedule to call on existing or potential sales outlets and other trade factors.
• Adjusts content of sales presentations by studying the type of sales outlet or trade factor.
• Focuses sales efforts by studying existing and potential volume of dealers.
• Orchestrates virtual sales channels, including social media, presentation technology, and webinars.
• Submits orders by referring to price lists and product literature.
• Keeps management informed by submitting activity and results reports, such as daily call reports, weekly work plans, and monthly and annual territory analyses.
• Monitors competition by gathering current marketplace information on pricing, products, new products, delivery schedules, and merchandising techniques.
• Recommends changes in products, service, and policy by evaluating results and competitive developments.
• Resolves customer complaints by investigating problems, developing solutions, preparing reports, making recommendations to management.
• Maintains professional and technical knowledge by attending educational workshops, reviewing professional publications, establishing personal networks, and participating in professional societies.
• Provides historical records by maintaining records on area and customer sales.

Primarily commission based.

Sales Representative Skills and Qualifications:

• Customer service
• Motivation for sales
• Meeting sales goals
• Closing skills
• Territory management
• Prospecting skills
• Negotiation skills
• Self-confidence
• Product knowledge
• Presentation skills
• Client relationships
• Scientific knowledge
• Positive, go-getter attitude required with integrity
• Excellent research and analytical abilities and quantitative skills;
• Strong written and oral communication skills in English;
• High levels of organization and attention to detail;
• Sound judgment and initiative and strong work ethic;
• Ability to multi-task and function in an ever-changing, fast paced startup environment;
• Ability to work independently in a flexible small-business environment;
• Proficiency in using Microsoft Office, particularly Outlook, Word, Excel, and PowerPoint;
• Comfort and/or interest in learning how to use technology for project management a
• Strong affinity for customer service.
• Excellent organizational and time-management skills.
• Ability to support, communicate, and teach the unique culture and values of mDoc