Front Desk/Admin Officer at Superflux International Limited

Job Details

• Greet and welcome visitors in a professional and friendly manner.
• Provide quality service to the customer by responding to their requests promptly, efficiently and with courtesy.
• Provide information about the company and its services to visitors and callers.
• Answer, screen and forward incoming phone calls.
• Manage the front desk area, ensuring it is tidy and presentable.
• Provide administrative support to various departments as needed.
• Assist with scheduling and coordinating meetings and appointments. Confirm appointments and provide reminders.
• Handle incoming and outgoing mail, courier services and deliveries.
• Maintain office supplies inventory and place orders when necessary.
• Prepare and maintain records, documents and correspondence.
• Ensure a positive customer experience by maintaining a professional and courteous demeanor.

JOB REQUIREMENTS:

• Proven work experience as an Administrative /Front desk Officer
• Solid knowledge of office procedures
• Computer literate with proficiencycy in use of office management software like MS Office (MS Excel and MS Word)
• Strong organization skills with a problem-solving attitude
• Excellent written and verbal communication skills
• Attention to details
• Experience with computer equipment (e.g. printers, scanners etc.)
• Must possess excellent Customer Service skills
• Understand admin repair processes and terminology to effectively communicate with technicians and customers.
• Ability to work efficiently and manage time effectively to meet customer needs and deadlines.
• Punctuality and reliability in adhering to scheduled shifts and appointments.
• Maintaining a professional appearance and demeanor at all times.
• Upholding ethical standards and maintaining confidentiality regarding customer information.
• Respecting diversity and treating all customers and colleagues with respect and dignity.
• Should not be above 30 years of age.
• Must be presentable and good-looking

Qualifications:

• A minimum of OND certificate is required.

Experience:

• Must have a minimum of 3 years of experience in same role.