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Ecommerce Operations Lead at Ruff n Tumble

by Sammy

Responsibilities

  • Strategic Platform Management: Ensure seamless operation and maintenance of our eCommerce platform to enhance user experience and drive sales effectively.
  • Efficient Order Execution: Coordinate end-to-end order fulfillment processes, optimizing logistics to ensure timely product delivery while upholding high service standards.
  • SEO Strategy Implementation: Implement SEO strategies and employ keyword optimization techniques to enhance search engine rankings.
  • Data Analytics Utilization: Utilize data analytics tools such as Google Analytics for comprehensive performance tracking and reporting.
  • Website Design and Navigation Refinement: Refine website design and navigation to enhance user engagement and satisfaction.
  • Site Bounce Rate Reduction and Page Functionality Enhancement: Implement data-driven strategies to reduce site bounce rate and improve page functionality, ensuring a seamless user experience.
  • Operational Efficiency Analysis: Analyze operational data to identify bottlenecks and streamline processes, thereby enhancing overall efficiency.

Desired Skills & Experience

  • First Degree from a reputable higher institution
  • A minimum of 4 years experience in a similar role
  • Excellent skills in code writing
  • Strong proficiency in developing web applications with HTML, CSS, HTL, and JavaScript
  • Experience in ecommerce and retail environment will be an added advantage
  • Excellent verbal and written communication skills
  • Strong Micro excel skill
  • A good team player
  • Good interpersonal and people skills
  • Good organizational Skill
  • Ability to manage time and prioritize tasks
  • Strong ability to pay attention to detail

KPI: Key Performance Indicators

  • Conversion Rate:
    • KPI: Maintain a conversion rate of over 0.35%.
  • Website Speed and Performance:
    • KPI: Ensure the website loads within 3 seconds.
  • Abandoned Rate:
    • KPI: Keep the abandoned rate below 0.2%.
  • Increase in Site Traffic:
    • KPI: Achieve an increase in site traffic of over 19,000 visitors.
How to Apply

Interested and qualified candidates should send their CV to: recruitment@ruffntumblekids.com using the Job Title as the subject of the mail.

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