Job Summary
- Provides customer service support to the organization by acquiring, onboarding, and engaging new and existing dealers in a timely manner. Initiates contact with prospective dealers and generates new leads for the dealer management department.
- This role requires adequate follow-up with dealers, hence, the ideal candidate must be exceptionally sound in verbal communication, logical reasoning, convincing, persuasiveness, coherent flow of thought, and customer service skills, as well as a comprehensive knowledge of products, services, and company policies.
Essential Job Functions
- Cold calling and prospecting new customers.
- Ensures and provides quality service to both new and existing dealers.
- Answer questions about products and services offered by the company.
- Ensure adequate information is provided to prospective dealers/customers.
- Enter and update dealer information in the database.
- Appropriate handling of angry dealers to preserve the company’s reputation.
- Go the “extra mile” to meet onboarding quota and facilitate future sales.
- Keep records of calls and bookings while noting all useful information.
- Following up, tracking and engaging dealers.
- Additional responsibilities and the required action for assigned tasks.
Requirements
- We believe that you will succeed better if you possess the following:
- First Degree or equivalent in a relevant discipline.
- 1-2 years of experience in Telemarketing/Telesales or recent graduates willing to learn
- Knowledge of automobile products is an added advantage
- Experience in sales and knowledge of consumer behaviors
- Must have keen attention to detail, a high level of integrity, and logically sound
- Ability to convince others and explain information in clear terms
- Excellent problem-solving and analytical thinking
- Proficient in the use of the Microsoft Office package
- Proximity to work location is highly required.
How to Apply
Interested and qualified? Go to CARS45 Limited on docs.google.com to apply