JOB DESCRIPTION
- Onboarding of new viable agents/merchants on RexAgent platform within the location of coverage
- Sales of all RexAgent products and services to customers and drive the usage on a daily basis to achieve set goal
- Provision of first level support to agents/merchants to ensure retention of agent transactions
- Ensure visitation of all agents at least once a month to monitor transaction, reconfirm presence in location and to discuss other RexAgent business needs
- Maintain daily monitoring and tracking of agent activity and ensure follow up where agent does not transact agent or is performing poorly. This will ensure retention of agents.
- Carry out onsite training of agents once onboarded and carry out monthly training/assessment of agents once visited.
- Swapping of agent terminals where all process for terminal upgrade/downgrade has been followed through.
- Troubleshooting of agent/terminal issues, escalate to necessary team to ensure resolution.
- Prompt replacement of terminals in cases of fault to retain agent relationship.
- Drive the growth of the business to achieve the required revenue.
- Monitor, track and manage allocated expenditure. Ensure usage of what it is required.
- Ensure the submission of daily and weekly report to manage for review and collation for management decision.
- Any other assignment by the manager.
REQUIREMENT
- Minimum education level – OND in any accredited and reputable institution
- A minimum of 1 years’ working experience in any sales and customer-facing role
- Relevant industry experience is an added advantage
- Effective communication skill (oral & written)
- Good customer relation skill.
How to Apply
Interested and qualified candidates should forward their CV to: careers@accelerexnetwork.com using the position as subject of email.