JOB RESPONSIBILITIES
1. Process Design & Re-Engineering
- Responsible for identifying and implementing process improvements and process excellence programs across the various aspects of people, process, metrics, and technology.
- Responsible for activity and data modeling, developing modern business methods, identifying best practices, creating and assessing performance measurements, and striving for continuous improvement.
- Gather business requirements and translate them into workable solution specifications
- Helps create and foster an environment in which continuous improvement in business processes and services is welcomed and recognized.
2. Organizational Design
- Supporting the People and Change Group in linking Talent Management and Change Management through effective Organisational Development
- Refining, developing and implementing the organizational development framework and body of knowledge
- In consultation with relevant Department/BU, is responsible for the development of generic office structures including generic roles, responsibilities, office funding modalities, risk management profiles, roles etc.
Job Design and Job Classification (including job design/classification for senior roles)
Support linking organizational design and setup to learning and career paths
3. Change Management
- Apply a change management process and tools to create a strategy to support adoption of the changes required by a project or initiative.
- Support the design, development, delivery and management of communications.
- Conduct impact analyses, assess change readiness and identify key stakeholders.
- Provide input, document requirements and support the design and delivery of training programs.
4. Performance Management
- Responsible for providing support and coordination on various projects and activities related to the performance management process
- Provides measurement standards, targets and KPIs to the management team with respect to the performance management process, including both informal performance and annual formal performance appraisals
- Reviews, monitors and analyzes performance results system wide and reports them accordingly
- Contributes expertise to the development and delivery of performance management training manuals, policies and procedures
5. Technology Specification Design
- Exposure to ERP such as SAP, Oracle, Navigation
- Expert knowledge in Visio and Ms Office ( Word, Excel, MS Project and Power Point)
6. ERP Implementation
- Work with the Senior teams to ensure that project is delivered to plan and budget
- Setting and managing expectations throughout the full project lifecycle.
- Identifying and documenting change requests
- Analysing business requirements and risks and reporting to the senior team
- Support in testing the system prior to going live
7. Project Planning & Management Coordinate internal resources and third parties/vendors for the flawless execution of projects
- Ensure that all projects are delivered on-time, within scope and within budget
- Assist in the definition of project scope and objectives, involving all relevant stakeholders and ensuring technical feasibility
- Manage changes to the project scope, project schedule and project costs using appropriate verification techniques
- Measure project performance using appropriate tools and techniques
- Report and escalate to management as needed
How to Apply
Interested and qualified? Go to Jotna Nigeria Limited on docs.google.com to apply