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Clinic Practice Manager at mDoc Healthcare

by Sammy
vacancy

Job Summary:

  • mDoc is seeking an experienced and motivated Clinic Practice Manager to oversee our tech-enabled health hubs. This individual will drive all aspects of operations, including revenue generation, patient health outcomes, team management, and clinic efficiency. The ideal candidate has a background in healthcare operations, excels in a dynamic environment, and has a passion for improving primary care access especially virtually.

Key Responsibilities:

Operational Management

  • Oversee daily operations across all health hubs, ensuring quality, consistency, and efficiency.
  • Implement, monitor, and continuously improve operational workflows, leveraging technology to optimize processes.
  • Ensure regulatory compliance, maintaining a high standard of care and patient safety.

Financial & Revenue Generation

  • Develop and execute strategies to drive revenue generation and profitability for each hub.
  • Monitor financial performance, manage budgets, and analyze financial data to meet or exceed revenue targets.
  • Identify opportunities to reduce costs and improve financial efficiency.

Patient Health Outcomes & Quality Assurance

  • Collaborate with healthcare providers and clinical staff to ensure excellent patient care and health outcomes.
  • Implement and track quality improvement initiatives, leveraging data and analytics to measure success.
  • Address patient feedback and maintain high patient satisfaction scores.

Team Leadership & Development

  • Recruit, onboard, and manage clinic staff, fostering a culture of excellence and teamwork.
  • Conduct regular performance evaluations and provide coaching and professional development opportunities.
  • Lead team meetings, communicate company objectives, and drive staff engagement.

Technology Integration

  • Ensure the effective use of technology across the hubs, including EMR systems, patient engagement platforms, and operational tools.
  • Troubleshoot and resolve tech-related issues, coordinating with IT support as needed.
  • Train staff on new technology solutions and stay current with healthcare tech trends.

Community Engagement & Patient Growth

  • Drive patient volume growth through community outreach and local partnerships.
  • Develop and implement patient acquisition and retention strategies to increase hub utilization.
  • Represent Trove Health in the community, building relationships with stakeholders and partners.

Qualifications:

  • Bachelor’s degree in Healthcare Administration, Business, Public Health, or related field (Master’s in Business Administration preferred).
  • 5+ years of experience in healthcare operations, clinic management, or practice administration.
  • Strong financial acumen with experience in revenue generation and budgeting.
  • Proven track record in managing tech-enabled healthcare operations.
  • Excellent leadership, communication, and problem-solving skills.
  • Knowledge of healthcare regulations, compliance, and quality standards.
How to Apply

To apply, please send to recruiting@mymdoc.com

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