Collections Manager at Emerson

JOB DESCRIPTION

• The Collection Manager is responsible for routine collection activities (verbal or written) relating to customers’ outstanding debts.
• Ensure bad debts are managed to the agreed collection policy.
• Manages government relationships and proactively plans/coordinates all key interactions with government partners to ensure the achievement of strategic business objectives.

Your role responsibilities will include, but not be limited to, the following: 

• Weekly review of the site AR statement to identify aged receivables for quick resolution and escalation with customer POCs in a timely manner
• Constant interaction with customer procurement teams to understand the pre-requisites documentation, Accounts payable process to ensure timely payment of invoices
• Communication of customer AP process and required documentation to different Business Units within the organisation.
• Review of unapplied balances to initiate discussions with customer finance team to understand invoice payment and applicable deductions in a timely manner
• Responsible for ensuring that any communication directed at site level by customers is directed to the right stakeholders regarding remittance advices or dispute claims in a timely manner
• Collaborate with Customer Facing Specialist, inside sales, business development and sales managers at various locations.
• Identify leading practices and opportunities to leverage technology, regulatory and industry developments in service delivery
• Good understanding of ERP reporting and business productivity tools required to generate status reports to be communicated to internal and external stakeholders
• Research and provide insight into legislative issues, changes and potential transactions that could impact the business and its objectives
• Assist management team to prepare for presentations where required, provide information to regulatory requests for information at bidding and contracting phases.
• Maintain strong relationships with key oil & gas government representatives, agencies and organizations and continually seek opportunities to develop and enhance partnerships with regulators.
• Organize and steer activities for company leadership within industry organizations, advocacy groups and other platforms, including coordination of senior executive visits, events, and meetings

What do I need to be considered for this role?

• Bachelor’s Degree in a Commercial, Communication, Business or Numerate discipline such as Accounting, Banking and Finance, Business Administration, Economics, Mathematics, etc.
• Experience in conceiving and implementing Credit Recovery processes will be highly valued
• Autonomous and proactive, with an instinctive drive to investigate many methods for achieving results.
• You exhibit strong analytical and IT skills, as well as Excel expertise.
• Great communicator: you have the capacity to listen to and collect feedback from a variety of stakeholders, ensuring that everyone is working toward the same goal
• You lead by example by being humble but ambitious, with a desire to learn more
• Proven ability to influence cross-functional teams without formal authority