Commercial & Business Intelligence Officer at Transport Services Limited

KEY PURPOSE OF JOB

• To provide support functions for service delivery capabilities in order to focus on effectively understanding the market, mining it for opportunities and managing client relationships/contracts.
•  Provide support for informed business opportunities, business intelligence, analysis and capacity development ultimately resulting in revenue growth and improved customer satisfaction.

MAIN RESPONSIBILITIES

• Effectively communicate project expectations to team members and stakeholders in a timely and clear fashion.
• Develop and deliver progress reports, proposals, requirements documentation, and presentations.
• Coordinate project aspects such as work plan guidance to project team and monitor quality assurance of project implementation.
• Provide clarification to questions related to department standards and business applications.
• Manage schedule and priorities as tracking, forecasting and prepare documents and status reports.
• Track industry events and activities and monitor the performance of competitors, suppliers and other services.
• Maintain accurate and timely records of correspondence or discussions with the current and prospective customers
• Support commercial, business feasibility and product development phases such as planning, execution and result monitoring.
• Coordinate departmental meetings/activity and facilitate members meetings.
• Coordinate and maintain policies relating to department operations.

SKILLS

The incumbent must demonstrate the following skills:

• Analytical
• Adaptability
• Excellent written and verbal communication skills organization and planning problem analysis and problem-solving formal presentation skills project management skills
•  MS Office suites skills
• Analytical and numerate
• Experience with developing basic financial models