Coordinator – Care, Human Resources at MTN Nigeria

Mission:

Ensure efficient care and claims management under the MTNN-approved health scheme.

Description:

• Map trends and provide reports on various medical schemes.
• Support the quality assurance of health care providers.
• Support case management by maintaining trackers for proactive intervention and reporting.
• Enforce claims management SLAs and manage relationships with vendors.
• Implement innovative ideas on bill management and educate staff on measures that will reverse negative trends.
• Support the prompt resolution of staff issues.
• Support the international evacuation of employees and dependents when applicable.
• Provide pre-travel support for employees on international assignments.
• Support chronic sick leave tracking and investigation.
• Support the management of the MTNN work-site clinic.
• Contribute to the monthly employee services operational report.
• Prepare monthly bills for management approval: vet, analyze, and compile monthly bills in an approved format.

Education:

• First degree in any of the medical sciences, e.g., public health, epidemiology, biostatistics, or any related field.
• Fluent in English

Experience:

• 3–7 years’ work experience from a reputable organization
• Experience in claims management
• At least Intermediate proficiency in the use of the Microsoft Office suite, i.e., Word, Excel, PowerPoint, etc.