Opportunity
A.P Maersk Nigeria is looking for a knowledgeable and driven OTC Country Collections Specialist in Lagos. The position holder will be responsible for managing and collecting outstanding accounts receivables from clients to ensure that payments are received in a timely manner and handle any issues related to overdue accounts, receiving walk-in customers for questions related to their statement of accounts and disputed invoices, and visiting customers and handle their challenges regarding the credit manager policy.
He / She will act as Business partner between Operations and finances, ensuring a tight follow up on ageing outstanding to minimize impact of LOD on country’s GP and EBIT performances.
KEY RESPONSIBILITIES:
- Contacting customers to remind them of overdue payments and arrange payment plans.
- Negotiating payment arrangements and settlements within company guidelines.
- Maintaining accurate records of all communications and transactions.
- Providing excellent customer service and maintaining positive relationships with clients.
- Produces necessary management reports and responsible of cash flow.
- Follows up Customers with overdue caution deposits and escalate timely
- Provides weekly updates on turnover realized during the month
- Handles any other tasks as requested by the manager
- Ensures close cooperation with GSC
- Drives cross functional communication
- Ensure automation and effective and controlled processes
- Ensure adherence to credit policy
- Action credit application requests in a timely manner and maintain the credit limit list
- Maintain Credit Control procedures, ensuring current working practice and compliance can be validated
- Prepare accounts to be passed to litigation. Negotiate and engage cost effective legal assistance.
CRITICAL QUALIFICATIONS/SKILLS/EXPERIENCE:
- A college degree with a specialization in business and accounting.
- At least 2 years of experience in general accounting and collection.
- A sound understanding of accounting principles and transactions.
- A good understanding of cash transactions and of various accounting concepts in order to review and interpret accounting data.
- Must be able to use financial database software for data entry, and to compile and extract data.
- Must be detail oriented, and with good skills in numbers and general mathematics.
- Must be able to use a desktop computer with experience using MS Office, especially Excel software.
- Basic organizational and planning skills, so that work flow is managed efficiently and accurately.
- Good interpersonal skills and a good team player, since he/she should deal with many external as well as internal stakeholders
- Good Knowledge on shipping industry