Job Description
- Candidate will be a first point of contact to our prospective and existing customers, and will provide product/services information, answer questions, and resolve any emerging problems that our customer might face with accuracy and efficiency.
- The ideal candidate loves talking to people and proactively solving issues.
Responsibilities
- Provide knowledgeable answers to enquires about cars in the showroom, pricing and availability
- Deliver high level of service to all phoning customers and provide the best solutions that match client’s requirements and expectations
- Build and maintain effective working relationships with operational colleagues and workshop staff.
- Escalating customer’s enquires to the right department and follow up on After Sales services
- creating an supervising and ensuring business area is ready for business of the day
- Make suggestions for improvements in all matters within area of responsibility
Qualifications & Requirements
- Candidates should possess a B.Sc / HND in English, Mass communication or other related courses
- Must have 2 – 3 years’ of relevant work experience
- Excellent phone etiquette and good verbal, written, and interpersonal skills
- Ability to multi-task, organize, and prioritize work
- Proficiency in the use of Microsoft office applications – MS Excel, Word and Powerpoint.
How to Apply
Interested and qualified candidates should send their updated CV to: careers@affordablecars.com using the Job Title as the subject of the email.