Customer Care Representative at Ringo Telecoms Limited

Job Description:

  • Listen to customers’ concerns, issues and questions
  • Resolve customers’ concerns and answer customers’ questions to your best ability
  • Maintain a positive attitude and calmly respond to customers’ complaints
  • Recommend possible products to meet the customers’ needs
  • Refer issues and questions to managers if necessary
  • Prepare product and customer reports by gathering data collected during customer interactions.

Skills and Qualifications

  • Candidates should possess an additional qualification on SSCE.
  • Personable and attentive
  • Strong interpersonal skills
  • Strong verbal communicator
  • Familiar with the software used to connect with customers and gather their information
  • Knowledge of applicable products and markets.
  • Reside around Ikeja and its environs

How to Apply

Interested and qualified candidates should forward their CV to: recruitment@ringo.com.ng using the position as subject of email.

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