Customer Experience Officer (E-Commerce) at Ruff n Tumble, Ikeja

  • Job Type: Full Time
  • Qualification: BA/BSc/HND
  • Experience: 1 – 2 years
  • Location: Lagos
  • Salary Range: ₦50,000 – ₦100,000/month
  • Deadline: Nov 16, 2022

Responsibilities:

  • Provide knowledgeable answers to customer phone and e-mail inquiries regarding products and brand.
  • Assist clients on order-on-line.
  • Follow-up on orders and liaise with customers
  • Follow-up on all customer requests to ensure the brand provides the highest level of customer service in the industry.
  • Assist customers with after-sales service issues.
  • Be a primary contact for customer inquiries about our products and brand.
  • Able to communicate concisely our company policies to client.
  • Maintain and update regular client correspondence.

Job requirements:

  • Minimum of 1-2 years experience in customer service (preferably E-Commerce)
  • Strong eCommerce background
  • Must be a sales-oriented

Method of Application

Interested and qualified candidates should forward their CVs to: recruitment@ruffntumblekids.com  using the position as the subject of the email.

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