Customer Service Representative at GUO Transport Company Limited

Founded in 1980, GUO Transport Company Ltd. is a division of G. U. Okeke & Sons Ltd. A household name in the transportation industry and one of the largest provider of intercity and interstate transportation, serving more than 200 destinations across Nigeria and West Africa with a modern, environmentally friendly fleet.

  • Job Type – Full Time
  • Qualification – BA/BSc/HND
  • Experience – 2 years max
  • Location – Lagos
  • Job Field – Customer Care 

Locations: Festac, Amuwo Odofin, Iba, Alaba International, Ojo – Lagos

Job Role / Responsibilities

  • Process customer requests, parcel registration/collections and keep updated customer records
  • Provide accurate, valid and complete information to customers
  • Resolve customer complaints via phone calls and emails
  • Escalate all exceptions for resolution
  • Manage and track inbound and outbound items on a daily basis.

Job Requirements

  • Candidates should possess a Bachelor’s Degree / HND / OND
  • 0 – 2 years of relevant experience
  • Fluent in written and spoken English
  • Proficiency in Microsoft Office.
  • Applicants should reside in Festac/Amuwo and Iba.

Method of Application

Interested and qualified candidates should send their CV in Word or PDF format to: hr.cv@guotransport.com.ng using the Job Title as the subject of the email.

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