Debt recovery officers:
- Assigns daily debt recovery schedules, monitor and carries out investigation when necessary.
- Assist in the recovery activity in coverage area
- Processing of repayment proposals from relevant branches
- Collation of data and rendition of monthly debt recovery reports
- Achieve recovery target in line with advised budget from the Unit Head
- Daily recovery calls and daily call memo’s evidencing visit made shall be prepared and filled in each.
- Manage discount on old debt and all debt resolution and negotiation operations processes
- Direct supervision of DCRC gangs
- Locate delinquent debtor and effect recovery plan.
- Monitor customer payment instalment reports
- Receive and facilitate manual customer request for arrears settlement and instalment Payment facility.
- Produce daily debtors report and track payment accordingly
- Recommend and assist with disconnection and stoppage of service to highly delinquent customer
- Recover debt from highly delinquent customer in line with set target.
- Produce all debtors related report as at when due.
How to Apply
Interested and qualified? Go to Ikeja Electricity Distribution Company on forms.gle to apply