Field Training Associate at Food Concepts Plc

Job Purpose

• To provide training and educational support to new and existing employees.
• Ultimately, the role involves supporting the HR team to prepare, monitor, evaluate and document training activities in the company

Core Responsibilities and Key Result Areas

Training & Development

• Align training programs to Food Concepts’ training objectives and short, medium- and long-term goals
• Align and ensure adaptation to Food Concepts’ management style, culture and core values
• Use various techniques to heighten the level of training performance
• Assess and recognize training needs for new and existing staff
• Develop and coordinate induction programs for new staff
• Co-ordinate graduate programs/OMEGA programs
• Ensure availability of trained and certified employees in assigned stores
• Support assigned store to achieve Operational excellence
• Design and apply assessment tools to measure training effectiveness
• Track and report on training outcomes
• Provide feedback to training participants and management
• Evaluate and make recommendations on training material and methodology
• Establish and maintain relationships with external training suppliers
• Manage and maintain in-house training facilities and equipment
• Ensure all Health and Safety standards are delivered and met
• Drive and encourage participation in various training programs
• Drive operational excellence in assigned stores
• Any other responsibilities that may be assigned from time to time by Line Manager

Compliance

• Responsible for modelling and acting in accordance with the companies guiding principles
• Ensure adequate compliance to all company policies, internal control processes and approved processes

Key Performance Indicators

• Achieve target of signed off Omega/ Graduate Trainees
• Achieve number of signed off Skills Trainers in assigned stores
• Achieve crown coverage target in assigned stores
• Training Audit vs % target in assigned stores
• Achieve number of training stores vs number of assigned stores

Knowledge Requirements

• Knowledge of technical trainings, online learning modules and technical course materials
• Basic knowledge of administrative task(s) i.e. monitoring costs, setting up systems and equipment
• Demonstrates good communication and research skills
• Demonstrates enthusiasm for lifelong learning
• Working knowledge of Microsoft office suite. i.e Excel, Word and PowerPoint

Job Specifications

• A good first degree in Education, Business or Finance or any relevant field
• Training related certification is essential
• Minimum of 2 years’ experience in similar role

Decision Expectations

• Develop training modules to suit or meet the organisation goals
• Develop innovative ideas to meet changing training needs
• Review training needs from a variety of vendors and choose appropriate materials
• Ensure training plans are current, relevant and effective
• Advise stakeholders about GT/Omega readiness for sign off
• Ensure all Health and Safety standards are delivered and met in assigned stores
• Refresher training is implemented as per company guidelines in assigned stores