Job Purpose
- To provide training and educational support to new and existing employees.
- Ultimately, the role involves supporting the HR team to prepare, monitor, evaluate and document training activities in the company
Core Responsibilities and Key Result Areas
Training & Development
- Align training programs to Food Concepts’ training objectives and short, medium- and long-term goals
- Align and ensure adaptation to Food Concepts’ management style, culture and core values
- Use various techniques to heighten the level of training performance
- Assess and recognize training needs for new and existing staff
- Develop and coordinate induction programs for new staff
- Co-ordinate graduate programs/OMEGA programs
- Ensure availability of trained and certified employees in assigned stores
- Support assigned store to achieve Operational excellence
- Design and apply assessment tools to measure training effectiveness
- Track and report on training outcomes
- Provide feedback to training participants and management
- Evaluate and make recommendations on training material and methodology
- Establish and maintain relationships with external training suppliers
- Manage and maintain in-house training facilities and equipment
- Ensure all Health and Safety standards are delivered and met
- Drive and encourage participation in various training programs
- Drive operational excellence in assigned stores
- Any other responsibilities that may be assigned from time to time by Line Manager
Compliance
- Responsible for modelling and acting in accordance with the companies guiding principles
- Ensure adequate compliance to all company policies, internal control processes and approved processes
Key Performance Indicators
- Achieve target of signed off Omega/ Graduate Trainees
- Achieve number of signed off Skills Trainers in assigned stores
- Achieve crown coverage target in assigned stores
- Training Audit vs % target in assigned stores
- Achieve number of training stores vs number of assigned stores
Knowledge Requirements
- Knowledge of technical trainings, online learning modules and technical course materials
- Basic knowledge of administrative task(s) i.e. monitoring costs, setting up systems and equipment
- Demonstrates good communication and research skills
- Demonstrates enthusiasm for lifelong learning
- Working knowledge of Microsoft office suite. i.e Excel, Word and PowerPoint
Job Specifications
- A good first degree in Education, Business or Finance or any relevant field
- Training related certification is essential
- Minimum of 2 years’ experience in similar role
Decision Expectations
- Develop training modules to suit or meet the organisation goals
- Develop innovative ideas to meet changing training needs
- Review training needs from a variety of vendors and choose appropriate materials
- Ensure training plans are current, relevant and effective
- Advise stakeholders about GT/Omega readiness for sign off
- Ensure all Health and Safety standards are delivered and met in assigned stores
- Refresher training is implemented as per company guidelines in assigned stores
How to Apply
Interested and qualified? Go to Food Concepts Plc on career2.successfactors.eu to apply