Key Responsibilities
The successful candidate will among others do the following:
- The position manages guests’ reservations and attends to their enquiries and complaints promptly.
- He is responsible for the checking in and out of guests.
- He ensures guests’ privacy, and ensures guest complaints are promptly and adequately addressed.
- He ensures that daily sales report is transmitted to the management.
- He ensures comprehensive preparation of hand over note as shift report to another colleague to follow-up
- Ensure the hygienic condition of the guests’ rooms and promptly report of out of order rooms for quick action.
- Promptly address and report any noticed breach of the guest house values, standards and policies by any guest.
Personnel Specification
- The applicant must possess National Diploma in Social Sciences or Hotel and Catering Management with minimum of 2 years cognate experience from reputable hotels or guest houses.
- Must possess good interpersonal, communication and relational skills.
- Must possess ability to handle and solve customer’s problem promptly.
- Must be computer literate, a team player; flexible, not easily provoked, highly sensitive and security conscious, customer-centric and always hungry for and able to deliver timely results.
How to Apply
Interested and qualified candidates should forward their Applications attaching a typed CV and photocopies of their Credentials to the “General Secretary / CEO” in writing or apply through e-mail via: vacancy@biblesociety-nigeria.org using the Job Title as the subject of the email.