Head of Technical Services at Nigeria Internet Registeration Association

Primary Responsibilities

• Provide expertise and support to the organization as regards technology infrastructure, technology repairs, and technical support for Registrars and Registrants
• Create and execute procedures that will result in the continual improvement of the effectiveness and efficiency of technical services operations
• Train and mentor the technical team
• Direct, evaluate and supervise the technical team to achieve exceptional results as it relates to technical services
• Ensure the organization is aligned with global technology standards, particularly ICANN policies, and controls
• Manage all ICT functions/infrastructure for the association- networks and networking equipment, business applications and ancillary software, hardware, databases, web services, and other technology systems in line with NiRA’s commitment to Registrars, Registrants and Technical Partners
• Coordinate network design, installation, and maintenance
• Lead data security and compliance
• Develop and implement technical services policies and procedures

Qualifications and Attributes

• Advanced systems, network, and computer hardware and software knowledge
• Cisco Certified Network Administrator certification or member of any other relevant ICT professional bodies is an advantage
• Must have an understanding of the DNS and its operations
• Bachelor’s Degree in Computer Science, Information Systems, Computer Engineering, Management Information Systems, or a related field
• Good communication, project management, and negotiation skills
• At least 8 years of work experience within the ICT environment
• A Master’s degree in a related field will be desirable (or an MBA with Information Technology Focus)
• Must have experience working with Linux
• Must have at least 5 years of work experience as a system administrator
• Experience with PostgreSQL is an added advantage
• Able to work effectively within a team
• Ability to work with minimal supervision