Interior Designer / Project Manager at IO Furniture

Key Job Summary

• To coordinate and handle all aspects of project execution
• Advise clients on interior design factors, analyse clients’ orders, prepare BOQ and Control Book.
• Produce detailed working drawings and specifications for production.
• Take accurate site dimensions and monitor installation progress
• Prepare drawings and interior design scheme using computer-aided drafting (CAD) and related softwares.
• Ensure that each project is executed within defined schedule.

Task Complexities:

• Manages the complete design process and documentation package for interior design of all projects that commensurate with IO brand image of excellence, in quality of design and aesthetic appeal, gaining the trust and respect of both internal and external customers
• Prepare drawings, schemes and specifications within the time constraints, ensuring that the designs are brand compliant and on strategy for all areas of existing and new development for all IO projects and retail lifestyle inclusive.
• Responsibly work with the design team, clients, Project Managers, Architects and consultants to prepare successful presentations and prepare a Design Review meeting to obtain Senior Management approval.
• Research and follow industry changes, evolutions and best practices
• Coordinate with other professionals, such as Contractors, Architects, Engineers, and Project Managers to ensure job success.
• Inspect ongoing installation works on site to ensure its adherence to the design plans.
• Use computer-aided drafting (CAD) and related software to produce documents.
• Advise client on interior design factors such as space planning, layout, use of furnishings or equipment and colour coordination.
• Confer with clients to determine factors affecting planning interior environments, such as budget, architectural preferences, purpose and function.
• Estimate material requirements and costs, and present design to client for approval.
• Design spaces to be environmentally friendly, using sustainable, recycled or off cut materials when feasible.
• Research and explore the use of new materials, technologies and products to incorporate into designs.
• Select or design furnishings and accessories.
• Act as a liaison officer between customer service and technical department
• Carry out site inspections to ensure client requirement is achieved.
• Ensure that all clients’ enquiries and queries are attended to promptly within 24 hours.
• Encourage clients to report complaints or anomalies in writing and maintain a diary / record of actions taken in all cases.
• Ensure that job orders are properly issued
• Liaise with accounts department to ensure that payments have been made in respect of confirmed orders
• Ensure clients management for competitive advantage
• Provide weekly project status update during operations or management meetings.
• Perform other tasks as assigned by the Head of Interior Design

Core Working Relationships:

• Technical Team
• Production Team
• Installation Team
• Logistics/Procurement Team
• Interior Design Team
• Customer Service/Sales Team
• Accounts Team

Educational Qualifications & Experience

• A Degree in Interior Designs or Architecture.
• A Master’s Degree in Architecture is an added advantage
• Minimum of 5 years experience in Interior design/Architecture within the furniture manufacturing Industry
• Minimum of 3 years experience in Project Management
• Professional Project Management certification is an added advantage
• Experience with ERP systems

Key Job Attributes:

Generic:

• Problem-solving and Innovative skills
• The ability to Multitask
• The ability to work with a team
• Ability to work independently
• Ability to be proactive and deliver results
• Integrity/Discipline
• Excellent interpersonal skills
• Attention to details

Sales and Marketing:

• Knowledge of principles and methods for showing, promoting, and selling products or services. This includes marketing strategy and tactics, product demonstration, sales techniques, and sales control systems.
• Customer and Personal Service
• Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.

Technical:

• Proficiency in the use of AutoCAD, Revit & 3D-Max
• Expertise in layout, colour, lighting, video creation and editing software: Autodesk 3ds Max; MAXON CINEMA 4Dmaterials selection and all installations
• Proven working experience in decorating interior spaces (consultations, renovations, space planning and new constructions)
• Creative talent, imagination and eye for design
• Engineering and Technology
• Knowledge of the practical application of engineering science and technology. This includes applying principles, techniques, procedures, and equipment to the design and production of various goods and services.