Job Description
- Monitoring and maintaining networks and servers.
- Upgrading, installing and configuring new hardware and software to meet company objectives.
- Implementing security protocols and procedures to prevent potential threats.
- Creating user accounts and performing access control.
- Performing diagnostic tests and debugging procedures to optimize computer systems.
- Documenting processes, as well as backing up and archiving data.
- Developing data retrieval and recovery procedures.
- Designing and implementing efficient end-user feedback and error reporting systems.
- Supervising and mentoring IT department employees, as well as providing IT support.
- Keeping up to date with advancements and best practices in IT administration.
- Provide expertise and support during systems upgrades, installations, conversions, and file maintenance.
- Responsible for monitoring the daily, monthly, and quarterly network and internet connectivity across the business as well as reports from Network vendors.
- Develop and implement all IT policies and procedures, including those for security, disaster recovery, purchasing, and service provision.
- Troubleshoot hardware and software errors by running diagnostics, documenting problems and resolutions, prioritizing problems, and assessing impact of issues
- Perform or delegate regular backup operations and implement appropriate processes for data protection, disaster recovery, and failover procedures
- Replace parts as required.
Requirements
- Bachelor’s Degree in Computer Science, Information Technology, Information Systems, or similar.
- Applicable professional qualification, such as Microsoft, Oracle, or Cisco certification.
- At least three years experience in a similar role.
- Extensive experience with IT systems, networks, and related technologies.
- Solid knowledge of best practices in IT administration and system security.
- Exceptional leadership, organizational, and time management skills.
- Strong analytical and problem-solving skills.
- Excellent interpersonal and communication skills.
How to Apply
Interested and qualified candidates should send their CV to: recruitment@ringo.com.ng using “Job Title” as the subject of the mail.