Job objectives
Responsible for managing, maintaining, and supporting information technology systems and networks for optimization and performance of IT workloads services in a cloud-based environment. Efficiently provide technical support to end-users, contribute to the successful implementation of IT projects, and maintain the integrity and security of the organization’s IT infrastructure.
Responsibilities
- Cloud infrastructure management: Design, deploy and maintain cloud infrastructure ensuring optimal performance, security, and scalability.
- Supervise installations of new software and hardware drivers, ensuring timely updates.
- Generate user accounts for new hires during the onboarding process and assist in server administration tasks, encompassing backups, updates, and security measures.
- Manage and troubleshoot local area networks (LANs) and wide area networks (WANs).
- Oversee database management systems and implement best practices.
- Develop and test IT disaster recovery plans.
- Support the implementation of internal control programs.
- Provide comprehensive IT support to cross-functional teams during projects.
- Configure and deploy monitoring tools and scripts for systems applications.
- Manage purchase and maintenance of computers and accessories; diagnose and analyse data to identify and efficiently fix computer system issues.
- Installation of software, system maintenance and upgrades
- Provide support to staff on computer applications and promptly resolve IT support requests 247
- Implement and maintain backup, restoration, and archiving plans.
- Conducting routine maintenance of company systems.
- Ensure strict adherence to security standards, safeguarding data and systems.
- Recommend strategies to improve the IT infrastructure of the company
Qualifications
- Demonstrated leadership skills.
- Strong problem solving and critical thinking skill.
- Must be proactive, and able to identify and resolve events before they result in incidents
- Must have a working knowledge of relevant operating systems, software, and programming..
- Proficiency in Adobe Creative Cloud, Google Apps, various video conferencing solutions, project management tools, Windows environment, and data warehouse concepts.
- Familiarity with ETL Informatica tools, OBIEE/Power BI tools, and business operations concepts.
- Ability to work independently and collaboratively within a team.
Certifications
- Certified Associate in Project Management (CAPM) – This certification is frequently mentioned for IT associates and project management roles on LinkedIn, demonstrating foundational project management skills
- Google Cloud Platform (GCP) Certified Professional Cloud Architect – Widely recognized for cloud architecture expertise, especially in IT managerial positions
- AWS Certified Solutions Architect – Associate – A sought-after certification on LinkedIn, showcasing expertise in Amazon Web Services, particularly relevant for IT managers.
- Information Technology Infrastructure Library (ITIL) – ITIL certifications are recurrently mentioned, focusing on IT service management and best practices for IT associates.
- Project Management Professional (PMP) – Recognized in business and management categories, PMP is a valuable certification for IT managers, emphasizing project leadership skills.
- Cisco Certified Network Associate (CCNA) – Highlighted as a certification with a significant impact on technology executives’ hiring decisions, making it relevant for IT associates.
- Certified Information Systems Security Professional (CISSP) – A certification mentioned for its importance in IT security, beneficial for IT associates overseeing security aspects.
- Microsoft Certified: Azure Administrator Associate – Microsoft Azure certifications, including the Azure Administrator Associate, are frequently referenced, especially for IT associates working with Microsoft cloud solutions.
- CompTIA A+ – Widely recognized for entry-level IT roles, including IT associates, demonstrating foundational IT skills.
- CompTIA Project+ – Mentioned as a valuable certification in project management, suitable for IT associates involved in project work.
How to Apply
Interested and qualified candidates should forward their CV to: hr@newage-mobile.com using the position as subject of email.