Responsibilities
- Monitor & support network databases and systems, updating system hardware and software and troubleshooting for system errors.
- Timely resolution of IT incidents and minimize end-user and prevention of IT services downtime.
- Manage the configuration and installation of approved software & hardware on all company-supplied computers.
- Proactively manage the running of telephone network services.
- Specify and ensure the purchase of all computer equipment.
- Serve as IT liaison with internal departments & external vendors to understand their needs and ensure escalated internet & connectivity issues are resolved in a timely manner.
- Track and maintain computer equipment inventories.
- Diagnose, troubleshoot, and resolve computer hardware and software issues.
- Ensure compliance with QMS and FSMS requirements in assigned work.
Qualifications
- B.Sc/HND in Computer Science or related course.
- IT Information Library (ITIL) & Microsoft certification.
- Security & network certification are added advantages.
- 3 years experience in a similar capacity.
- Knowledge of current trends and developments in information technology.
How to Apply
Interested and qualified candidates should send their CVs to: careers@mikano-intl.com using the job role as the subject of the email.