Job Vacancy: Academic Advisors at Crimson Education, Lagos, Nigeria

This is a full-time position, based in Lagos, Nigeria

Job Responsibilities

Sales

• Making calls and responding to enquiries from leads to qualify them for sales processes, ensuring that data is diligently, accurately entered and managed within Crimson’s Client Relations Management (CRM) system Salesforce
• Updating the record of these leads and tracking their movements to the next stage of the sales pipeline in Salesforce
• Planning and running local events to increase brand awareness for Crimson
• Establish, develop and maintain positive and professional customer interactions and relationships for Crimson
• Continuously improving sales techniques, process and enhancing industry knowledge
• Engaging in outreach activities such as presenting at school talks, careers expos and Crimson seminars when required
• Attending industry events as required
• Collating sales reports in an accurate and concise manner for management
• Responding to comments and enquiries on Crimson’s social media platforms
• Achieving agreed upon sales targets and outcomes
• Identifying and interacting with new leads/customers
• Establishing rapport with new leads via phone and email to initiate sales consultations
• Conducting sales consultations and academic assessments in a professional manner and that aligns with the Crimson brand and culture.
• Presenting, promoting and pitching Crimson products as per the company sales process to prospective customers
• Establishing, developing and maintaining positive and professional customer interactions and relationships
• Consistent and timely on boarding of new clients to the Education
• Coordination team as per Crimson’s new client onboarding process
• Contacting existing clients to inform and upsell them on new developments within Crimson’s product offering.
• Expediting the resolution of customer problems and complaints to maximise satisfaction
• Continuously improving sales techniques and enhancing industry knowledge
• Attending all internal global and local sales, and other meetings, as required

Business Development & Lead Generation (when required)

• Working with the Local Area and Digital Marketing Teams to develop/enhance lead generation methods by identifying opportunities for campaigns, services, and distribution channels that will lead to an increase in leads and sales
• Engaging in outreach activities such as presenting at school talks, careers expos and Crimson seminars
• Sourcing potential organisations and markets for lead generation/partnerships
• Attending industry events where relevant and provide feedback and information on market trends

Sales Administration

• Ensuring that data is diligently and accurately entered/managed within Crimson’s Client Relations Management (CRM) system
• Submitting fortnightly sales reports in an accurate and concise manner for management
• Helping in training of new sales personnel wherever relevant
• Maintaining effective communication with the Accounts team to ensure timely payment of accounts
• Educating the global sales and marketing team on local market nuances in the education space
• Providing feedback and suggestions on how to improve sales processes
• Producing reports on customer needs, problems, interests, competitive activities, and potential for new products and services

You just might be the person we are looking for if you have:

• A background in education / education sales / counselling
• Excellent previous sales track record
• Strong storytelling skill and experience public speaking
• Experience with higher education and/or a understanding of the college application process
• Studied at a university abroad, particularly in the US or UK
• Interest in working with families and students
• An interest in changing the world through education!
• Local school contacts and networks
• Comfort with video chat and speaking over the phone

Experience that would be useful in this role:

• Sales
• Salesforce
• Local education landscape
• Local schools
• Understanding of the US/UK university application process

Why work for Crimson?

• Flexible working environment, you will be empowered to structure how you work
• Option to work from our many locations/remotely around the globe (role dependant) with us!
• Limitless development and exposure- our internal promotions/role changes made up 33% of all recruitment last year.
• $1,000 training budget per year- we love to level up!
• Psychologist on staff
• Impressive fireside chats and workshops to help the team continuously level up
• Radical Candour is a feedback approach we live by
• We’re a global player with 28 markets (and growing) across the globe!

If you’re passionate about education and people and looking for a fast-paced, collaborative environment, and want to work with cutting-edge technology then we’d love to hear from you!

How to Apply

Submit your application (Personal Information, CV, Cover Letter etc) on https://careers.crimsoneducation.org/jobs/1915734-academic-advisors-sdr-lagos-nigeria-and-nairobi-kenya

Please keep an eye on your spam/junk email folder for correspondence from Team Tailor.

About Crimson Education