Key Account Representative – Industry at Beamco Nigeria Limited

JOB DESCRIPTION:

• Proficiently oversee and manage all aspects pertaining to assigned accounts, from initial lead identification through to payment finalisation, ensuring a smooth and efficient closure of the business cycle.
•  Foster strong, trust-based relationships within a designated client portfolio, attaining a comprehensive understanding of their business objectives and requirements.
• Tailor solutions to precisely align with their strategic goals, thereby mitigating the risk of client attrition.
•  Stay well-informed of evolving client production trends, investment initiatives, and industry dynamics to identify emerging business opportunities and maintain a robust pipeline for potential growth.
• Ensure prompt and accurate delivery of products and services to designated accounts, carefully adhering to their specific requirements.
• Ensure continuous customer satisfaction by consistently meeting key performance metrics including On-Time Delivery (OTD), Response Time (RT), and compliance with Health, Safety, and Environmental (HSE) regulations.
• Prepare regular progress reports to internal and external stakeholders, leveraging key account metrics to provide actionable insights and track performance effectively.
• Conduct thorough surveys and analyse product utilisation within client facilities to glean valuable insights for informed decision-making and strategic product enhancement.

QUALIFICATION:

• B.Eng Mechanical/Electrical/Chemical Engineering or related field.
• 3-5 years’ experience.
• Experience and Knowledge in the following products is a plus. Water distribution and the General Industry.  Key Knowledge in the following pumps: KSB, Grundfos, Sulzer, water industry.
• Proficiency in MS Office.

COMPETENCIES:

• Customer service skills.
• Effective communication and interpersonal skills with aptitude in building relationships with professionals of all organisational levels.
• Problem solving and negotiations skills.
• Excellent organisational skills.
• Report writing skills.
• Presentation Skills.