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Manager, Customer Contact Centre (Inbound) at Stanbic IBTC

by Sammy
vacancy

Job ID: 80406208_80381669

Job Brief

  • To ensure effective and efficient management of the Customer Care Centre – Inbound by providing first-line contact to customers/general public.

Qualifications

  • Candidates should possess a First Degree in any field.
  • Minimum of 10 years of experience

Personal Competencies:

  • Strong Leadership Qualities
  • Good verbal and written communication skills – sincere and articulate
  • Conflict Resolution Skills
  • Knowledge and Experience in Effective Service Delivery
  • Strong Influencing and Persuasive Skills
How to Apply
Interested and qualified? Go to Stanbic IBTC on www.standardbank.com to apply

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