Manager, Customer Contact Centre (Outbound) at Stanbic IBTC

Job ID: 80406105_80381669

Job Description

  • Responsible for delivering the customer base management strategy for the organization and the introduction of new best practice processes to deliver a high-performance culture across the outbound team.

Qualifications

  • Candidates should possess a First Degree in any field.
  • Minimum of 10 years of experience

Personal Competencies:

  • Strong Leadership Qualities
  • Good verbal and written communication skills – sincere and articulate
  • Conflict Resolution Skills
  • Knowledge and Experience in Effective Service Delivery
  • Strong Influencing and Persuasive Skills

How to Apply

Interested and qualified? Go to Stanbic IBTC on www.standardbank.com to apply

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