Merchant Relationship Officer at Addosser Microfinance Bank

Responsibilities

  • Identify, assess and enrol new clients on the platform in accordance with the preset targets.
  • Marketing of Saleko, value propositions and benefits to existing and new clients.
  • Effective follow-up, Monitoring and continuous engagement with clients across all locations.
  • Build and maintain a cordial relationship with clients to achieve sustainable growth in number and volume of transactions performed on Saleko platform.
  • Identify market opportunities for product innovation.
  • Provide market feedback for service improvement and optimal customer experience
  • Work with the corporate communications, strategy department and all other stakeholders in the implementation of relevant marketing campaigns and promotional activities.
  • Facilitate timely resolution of customer/client’s complaints.
  • To onboard merchants onto Saleko platform.
  • To guide merchant on the application usage.
  • To serve as an intermediary between the merchants and the business.
  • To get feedback/complaints from merchants on the application’s usage.
  • To grow merchant numbers on the platform.
  • To create awareness of the platform to prospective merchants.

Qualifications

  • Candidates should possess an OND Holders minimum.
  • Result-oriented and target driven, with 1-3 years of relevant marketing/sales Experience.
  • Physical fitness, mental alertness between Age 24 to 33years
  • Ability to speak at least one major local dialect.
  • High market influence and ability to sell on e-commerce platforms.
  • Basic understanding and knowledge of e-commerce platforms.
  • Ability to use a digital device for client’s enrollment and monitoring.
  • Good interpersonal relationship.

How to Apply

Interested and qualified candidates should send their Applications to: careers@addosser.com using “MRO” as the subject of the email.

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