Job Description
The IT support Intern will provide effective IT assistance across all aspects of the business and will provide back up and support to the IT Support Executive.
- Escalating IT issues to the IT Support Executive where necessary
- Responsible for managing backups and tape rotation
- Diagnosing and resolving technical issues
- Undertaking small- to medium-sized IT projects as instructed by the IT Support Executive
- Providing desktop and server support
- Setting up and configuring new laptops and desktops
- Installing authorized software to laptops and desktops
- Ensuring security and upgrades are applied to desktops and laptops and kept up to date
- Antivirus installation to all desktops and laptops
- Fault finding to laptops and desktops
- Reporting faults and maintaining logs on servers, desktops and laptops
- Setting up and configuring new servers
- Installing authorized software to core server
- Performing miscellaneous job-related duties as assigned by the IT Support Executive
- Working extra hours to meet deadlines, as required and where reasonable
- Providing assistance as required to the IT Support Executive
Qualifications
- A recognised diploma/degree in IT or Engineering
- Desktop, laptop and mobile devices installation and problem resolution
- Able to configure networks for fast, secure, reliable operation.
- Good analytical and problem-solving skills to assess network performance and recommend changes.
- Hands-on experience with network monitoring and network diagnostic tools.
- Good interpersonal skills to communicate with users, vendors and other IT personnel.
- Project management skills .
- Ability to prioritiZe and multitask.
- MUST BE A CORP MEMBER LOOKING FOR A PPA
Method of Application
Interested and qualified? Go to Eat’N’Go Limited on jobs.smartrecruiters.com to apply