Operations Manager (Expatriate) at IO Furniture

Working Relationships

  • Management Team
  • Finance Team
  • Design & Technical Team
  • Customer Service Team
  • Production & Installation Teams
  • Logistics/Procurement Team

Reporting Line: MD/CEO

Task Complexities

  • Oversee the day-to-day efficient and optimal management of the Operational arm of the organization.
  • Supervise, direct and manage the Operations team- Production, Upholstery, Spraying, Procurement, Delivery and Installation.
  • Monitor the progress of procurement, production, delivery and logistics and installation, confirming that they stay on schedule and within budget.
  • Supervise procurement processes of ordering and purchasing of materials, ensuring that inventory levels are maintained.
  • Work with Production Supervisors to analyze job orders and schedule installations upon completion of production, ensuring cost-effective, high quality and timely delivery of products.
  • Estimating, negotiating and agreeing on budgets and timelines with Production staff and Installation teams.
  • Plan and organize production operations and installation schedules, in order of approved priority list.
  • Onboard new installers and negotiate installation fees in line with allocated budget.
  • Visit project and/or clients’ sites, monitoring progress of installations and correction or rectification of snag, where necessary
  • Determine quality control standards and ensure that items received and final products meet quality standards and customer specifications.
  • Recommend changes in workflow and operations to maximize operational efficiency.
  • Identify, investigate, evaluate, analyze and resolve issues arising from or relating to operational matters.
  • Establish workflow policies that enhance speed and efficiency without compromising product quality
  • Give regular reports to Management and other stakeholder on status of operational matters.

Education & Experience

  • B.Sc in Engineering, Architecture, Wood Technology or other related field
  • 8-10 year’s previous work experience in a similar role within a furniture manufacturing company
  • Candidate must be an expatriate.

Key Job Attributes:

Generic:

  • Leadership and motivational ability
  • Delegation
  • Oral and written communication skills
  • Strong negotiation and mediation skills
  • Problem-solving, creativity
  • Time management and organizational skills
  • Ability to be proactive and deliver results
  • Integrity/Discipline
  • Excellent interpersonal skills.

Technical:

  • Sound knowledge of Furniture manufacturing operations processes
  • Knowledge of a range of engineering functions and procedures
  • Prove knowledge of Project Management
  • Excellent Reporting skills
  • Proficiency in the use of MS Word, Excel, PowerPoint and AutoCAD
  • Interpretation of designs and drawings.
How to Apply

Interested and qualified candidates should forward their CV to: human.resources@iofurnitureltd.com using the position as subject of email.

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