Operations Manager – Logistics at White Soul Group

 He / She will champion the formulation and implementation of strategies and plans for the company’s haulage and logistics operations to ensure profitability and drive business growth in line with the company’s objectives. He/She must be open to relocation and travel as the need may arise.

Key Responsibilities

• Support the company in the management of relationships with clients and external stakeholders through a coordinated approach including attendance at meetings.
• Ensure that company’s trucks are operated efficiently and economically.
• Supervise and coordinate vehicle maintenance to reduce downtown of vehicles.
• Manage company costs by developing cost management processes, engendering a financially responsible culture and introducing tactical initiatives to address theft and other losses.
• Assess and implement improved processes and new technologies, and collaborating with management regarding the implementation of these improvements.
• Prepare, manage and communicate the operational strategy in support of the overarching company strategy as well as review, develop and measure key metrics for the operation
• Establish and monitor performance-reporting systems (i.e. track performance against goals, ensure workshop and client managers provide quality regular reports, and provide regular updates;
• Develop, establish, and direct execution of operating policies and procedures to support overall company policies and objectives;
• Plan, direct and evaluate the operation of all functions of the maintenance division, ensuring that vehicles do not stay longer than scheduled at the workshop
• Develop, and implement controls to guard against revenue spillage and ensure that our workshops are properly managed to ensure that our trucks are optimally utilized by spending more time on the road;
• Review and approve monthly vehicle maintenance schedule and communicate with client to ensure preventive maintenance and reduce downtime, as well as prepare and share planned and breakdown maintenance compliance report with client.
• Review journey management plans and ensure compliance with clients’ contracts
• Support the company’s expansion in other cities and other sectors;

Requirements

Educational Qualification:

• First Degree from a reputable tertiary institution
• M.Sc is an added advantage
• Relevant professional qualifications from a recognized professional body (e.g. Chartered Institute of Logistics & Transport (CILT) and Certified Institute of Warehousing & Materials Management (CIWM)

Experience:

• Minimum of 10 years post qualification experience
• Proven experience in Supply Chain management, including, haulage, logistics, and fleet management and customer service operations
• Multi-site management experience in the fleet management and logistics services

Skills and Abilities:

• In-depth knowledge of global and local transport and logistics best practices
• Experience working with a large and unskilled/semiskilled workforce;
• Has thorough understanding of heavy-duty vehicle operations and working knowledge of engines and vehicles at large;
• Possesses working knowledge of budgeting, business development, and strategic planning;
• Thinks strategically and innovatively on operational and technical aspects of the business
• An ability to coach and mentor direct reports to improve their performance and impact.