Partner Support Officer (Intern) at truQ

JOB DESCRIPTION

• Build sustainable communications for managing and supporting the company’s partners.
• Manage the companies involved in the day-to-day partner success
• Oversee the activities of the partners on the platform about the clients they service
• Where applicable, prepare invoices to clients and ensure the timely payment of driver partners
• Ensure partners’ understanding of the platform (expectation, payment, customer support, complaints, etc.)
• Understand the various truQ applications for the daily achievement of trip automation for drivers and business partners
• Where applicable, train and oversee the activities of Vehicle Sales Representatives (VSRs) attached to drivers under a particular business.
• Coordinate reward activities for driver-partners
• Ensure weekly updates of the business transaction sheet for report preparation.
• Provide innovative ideas for better management of truQ’s business partners

Requirements and skills

• Minimum HND educational qualification
• Minimum of 1-year cognate experience
• Proven customer service experience.
• Strong interpersonal relationship management skills
• Strong communication skills (written and verbal)
• Must live around Iganmu axis