Pedicurist at Lagoon Hospitals

• This role is responsible for providing high-quality nail care services to our clients, ensuring their satisfaction.
• Creates excellent member/guest experience through friendly and helpful attitude.

Reports to: Wellness Center Supervisor.

Summary of Responsibilities

• Provide a variety of nail care services, including manicures, pedicures, and nail art.
• Assess the condition of clients’ nails and recommend appropriate treatments.
• Maintain a clean and organized workspace, adhering to health and safety standards.
• Sterilize and sanitize all tools and equipment regularly.
• Educate clients on nail care and recommend products for at-home maintenance.
• Keep abreast of current nail care trends and techniques.
• Uphold a high level of client service and professionalism.
• Build and maintain positive relationships with clients.
• Collaborate with other wellness center staff to provide integrated wellness services.
• Ensure client comfort and satisfaction throughout their visit.

Other duties as assigned.

Key Result Areas/ Performance Goals:

• Maintain a CSAT score of at least 95%

Job Qualifications

• University Degree or Higher Diploma in Social sciences and Humanities
• A minimum of 2-year post NYSC experience
• Proven experience as a pedicurist, preferably in a wellness center or spa. Knowledge of nail care techniques and products.

Core Competencies

• Excellent interpersonal and communication skills
• Customer Service Orientation
• Professional appearance and demeanor
• Excellent time management and organizational skills.