QA Tester – Intern at mDoc Healthcare

Job Description

• We are seeking an innovative and experienced quality analyst to join our team.
• The quality analyst is responsible for developing and supporting the planning, design, and execution of test plans, test scripts, and process plans for projects.
• The successful candidate will work closely with various departments to perform and validate test cases based on quality requirements and recommend changes to predetermined quality guidelines
• You will ensure that the end product meets the minimum quality standards and is fully functional and user-friendly.
• To be successful as a quality analyst, you should demonstrate strong attention to detail and have analytical and problem-solving abilities.
• The ideal candidate must be able to interpret and implement quality assurance standards and provide accurate and comprehensive feedback to colleagues.

Responsibilities

• Performing system analyses on software programs, applications, and web services.
• Determining system efficiency and functionality by liaising with internal departments and end-users.
• Report to management and obtain approval for system development projects.
• Efficiently integrating new systems, programs, and applications with business operations and services.
• Analyzing and improving the performance of web-based customer portals and support services.
• Ensuring end-user proficiency with new systems, programs, and applications across departments.
• Monitoring product licenses and ensuring compliance with IT industry regulations.
• Ensuring that computer hardware remains compatible with system enhancements and updates.
• Promoting system efficiency and security by integrating performance metrics and encryption.
• Implementing new advancements in the field of system and enterprise architecture.

Skills and Qualifications

• Working towards a bachelor’s degree in computer science or information technology and an accredited qualification in management consultancy or similar.
• Extensive experience in technical business analysis in a related industry.
• Advanced knowledge of programming languages like SQL and system integration solutions.
• Ability to facilitate internal end-user proficiency.
• Ability to design and maintain efficient customer portal support and feedback channels.
• Ensuring optimal system functionality via integrated diagnostics.
• Advanced knowledge of data security and encryption.
• Ability to keep up with IT advancements.
• Exceptional communication skills toward facilitating the use of new software systems.
• Knowledge of relevant licensing and industry compliance regulations.