Quality Improvement Associate at mDoc Healthcare

Role

• The Quality Improvement Associate will enhance organizational effectiveness by supporting quality improvement initiatives across departments and externally.
• This role focuses on using structured approaches to redesign systems, collaborating with cross-functional teams, analyzing processes, identifying improvements, and ensuring compliance with industry standards.
• The ideal candidate is passionate, empathetic, and mission-driven, believing in mDoc’s mission to help people in Africa live healthier, more fulfilled lives.

Responsibilites

• Familiarize yourself with the company’s vision and mission, seeking to accomplish set goals and objectives.
• Lead quality improvement projects to enhance operational efficiency and effectiveness.
• Analyze existing processes and workflows to identify areas for improvement.
• Develop and implement quality improvement plans and initiatives.
• Bachelor’s degree in Medicine, Public Health, Healthcare Management, and/or any other relevant fields. Master’s degree preferred.
• A certificate in a Quality Improvement course or hospital accreditation standards is preferable
• 2-3 years of work experience in process optimization, project management, and related Quality Improvement work including implementing and monitoring PDSA cycles.
• Demonstrated proficiency in using Google Workspace (Doc, Slides, Sheets), digital communication platforms (Zoom, Google Meet), and project management tools like Jira, Asana, or Trello.