Quality Officer at Food Concepts Plc

Job Objectives:

• Assurance of quality systems across the company’s businesses, establishing controls, verifying input materials, their suppliers and processes that meet world – class benchmarks

Key Responsibilities:

• Carry out analytical tests in conformity with the approved work instruction.
• Collate and process analytical data, and submit adequate report timely to the superior.
• Whenever required, will cater for regulatory activities with the government agencies.
• Always ensure strict adherence to all set operation standards.
• Ensure conformity of all raw materials and packaging materials to specifications before usage in the central kitchen and dispatch to stores.
• Ensure all fresh consignments supplied to warehouse are sampled for quality integrity conformity.
• Whenever required, should carry out spot checks on processes and materials before clearance for use.
• Develop a measurable standard for materials and processes assigned to him/her.
• Calibration of all working tools as stipulated in the work instruction.
• Ensure standardization of all chemicals, media and reagents as stipulated in the work instruction.
• Maintain a good and traceable documentation for all analytical, development and production processes.
• Report any non – conformity beyond his competence to the Superior without assumption.
• Maintain confidentiality of all technical information or documentation at his disposal
• Perform any other task that may be assigned from time to time

Quality Compliances

• Responsible for product labeling compliance and for keeping product specifications current.
• Plan, promote, and organize training activities related to food quality and food safety.
• Investigate customer concerns or complaints about food quality.
• Take necessary steps to control potentially unsafe or poor quality products.

Key Measurement/Result Areas (covering all perspectives of the FC Balanced Scorecard):

• No. of Customer complaints relating to quality of raw and finished products
• No. of regulatory defaults relating to quality of environmental compliances, raw and finished products
• % of production conformance to preset quality standards

Skills and Requirements:

• Functional Competencies/Requirements:
• Familiar with the Food Industry Trends
• Problem Solving & Analysis
• Inventory Management
• Performance Management
• Strong understanding of the several country’s specific business related laws, regulations and policies

General Management Competencies/Requirements:

• Planning, Scheduling, Controlling & Coordinating
• Strong Oral and written Communication skills
• Ability to plan, schedule and coordinate effectively
• Strong Interpersonal Skills

Educational Qualifications/Experience:

• Minimum of university degree or equivalent
• Minimum of 1 year working experience in the food Industry

Desired Personal Attributes:

• Integrity
• Proactive self-starter
• Logical Mind
• Creative Imagination
• Ability to cope with and work under pressure