Relationship Manager at Empire Trust Microfinance Bank

About the job

• The ideal candidate will be responsible for gaining a deep understanding of the clients’ business objectives and challenges and creating strategic recommendations based off of this understanding.
• You will do so by building a strong relationship with our clients and analyzing our clients’ data.
• Essentially, you will act as the main point of contact for our clients.

Responsibilities

• Dialogue with our clients to understand their business objectives and challenges
• Analyze clients’ data and provide strategic recommendations to clients
• Present value-proposition to sales leads and current customers
• Prospect for new sales leads and close sales
• Build and manage rapport with corporate clients so as to ensure optimum customer acquisition, retention and income generation from sales of all products of the bank.
• Accountable for driving new client acquisition and retention, growing market share
• To identify and develop a target pipeline and aggressively market for new profitable status customers from the identified target sectors.
• Manage key customer relationships through regular contacts and visits by ensuring that effective call program is maintained on all assigned and prospect customers. Etc
• Managing and liaising with existing credit clients.
• Monitoring loan portfolio for prompt repayment.
• Establish and maintain positive business and customer relationships
• Booking of quality loans for the Institution and ensuring repayment of same.
• Identify target markets and sales tactics to improve product offerings

Qualifications

• Degree/HND in Marketing or any related discipline.
• Must have at least 5 years’ marketing experience in microfinance banking
• Strong credit analysis, documentation and relationship management skills
• Ability to assess customer needs and develop products that suits their needs