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Relationship Manager at Empire Trust Microfinance Bank

by Sammy
vacancy

About the job

  • The ideal candidate will be responsible for gaining a deep understanding of the clients’ business objectives and challenges and creating strategic recommendations based off of this understanding.
  • You will do so by building a strong relationship with our clients and analyzing our clients’ data.
  • Essentially, you will act as the main point of contact for our clients.

Responsibilities

  • Dialogue with our clients to understand their business objectives and challenges
  • Analyze clients’ data and provide strategic recommendations to clients
  • Present value-proposition to sales leads and current customers
  • Prospect for new sales leads and close sales
  • Build and manage rapport with corporate clients so as to ensure optimum customer acquisition, retention and income generation from sales of all products of the bank.
  • Accountable for driving new client acquisition and retention, growing market share
  • To identify and develop a target pipeline and aggressively market for new profitable status customers from the identified target sectors.
  • Manage key customer relationships through regular contacts and visits by ensuring that effective call program is maintained on all assigned and prospect customers. Etc
  • Managing and liaising with existing credit clients.
  • Monitoring loan portfolio for prompt repayment.
  • Establish and maintain positive business and customer relationships
  • Booking of quality loans for the Institution and ensuring repayment of same.
  • Identify target markets and sales tactics to improve product offerings

Qualifications

  • 2-4 years’ of client relationship experience in a financial sector
  • Ability to manage multiple projects and clients
  • Strong communication and interpersonal skills
How to Apply

Candidates should send their CV to: careers@empiretrustmfb.com

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