Job Objective
- To establish and maintain positive customer relationships towards the growth of revenue for the company.
Duties & Responsibilities
- Approach customers to win new business
- To book quality loans and monitor for effective and efficient performance of such loans
- Coordinating sales efforts with marketing programs.
- Conduct daily meetings with the marketing team, carrying out reviews on the previous day’s activities and jointly plan for the week ahead.
- Ability to identify an acceptable level of lending risk, in line with the company’s risk appetite statement, and to maximize profit from that transaction.
- Handles customer complaints and solves problems
- Engaging customers on the company’s products and services.
- Meet with existing customers to strengthen business relationships to increase the financial growth of the company.
- Aggressively market the company’s products to ensure favourable market response and optimum build-up of revenue.
- Implement marketing strategies/programs laid out by the company to boost profit.
- Listen to customer requirements and present appropriately to make a sale.
- Achieve set disbursement targets and investment deals from Private, Public, Individuals, and corporations.
- Prepare documentation on the creation of risk assets to increase business office profitability
- Sell / Cross-sell and upsell the company’s products.
- Market the brand.
- Perform other related duties as assigned by the management.
Expected Outcomes:
- Delivery of all Set Financial targets.
- Achievement of disbursement target.
- Customer Service Delivery – Customer Satisfaction rating.
Educational Qualification
- First Degree in any relevant course of study with a minimum qualification of Second Class Lower.
- The ideal candidates must be based within these locations and must currently work at a commercial bank in Relationship Management for Ogba (1-3 years) and Ikorodu (minimum of 1 year) experience required.
The ideal candidates must also be conversant with the following:
- Finance house operations, policies and procedures
- Good knowledge of the Finance house products and services.
- Business development and acquisition
- Marketing, Selling, and Cross-Selling
- Knowledge of current business trends and CBN Regulatory laws.
Desired Skills:
- Ability to evaluate the needs of customers and determine what products or services would best serve those needs
- Good interpersonal skills
- Excellent Communication skills (written and oral)
- Marketing and Selling skills
- Leadership and negotiation skills
- Good Relationship management skills
- Confident and must possess excellent networking skills.
Behavioural Expectations:
- High degree of professional ethics, integrity, and responsibility
- Highly organized, proactive, ability to work independently and take ownership of tasks assigned
- Team player with the ability to work under pressure and ability to work with a wide variety of people and maintain an excellent business relationship
- High sense of confidentiality and discreteness.
- To book quality loans and monitor for effective and efficient performance of such loans
- Coordinating sales efforts with the marketing program.
- Conduct daily meetings with the business development team, carrying out reviews on the previous day’s activities and jointly planning for the week ahead.
- Ability to identify an acceptable level of lending risk, in line with the company’s risk appetite statement, and to maximize profit from that transaction.
- Handles customer complaints and solves problems
- Engaging customers on the company’s products and services.
- Approach and sign on new customers
How to Apply
Interested and qualified candidates should send their CV to: careers@county.ng using the job title as the subject of the mail.