Sales Manager (Pharmaceutical) at Eye Foundation Hospital

Job Summary

• This role will implement activities to generate sales, improve revenue growth, profitability and impact for Summit Healthcare Pharma Ltd.
• This role is critical to building strong relationships and providing the highest level of support thereby contributing to the creation of long-term value and success of the company.
• The role will oversee the organization’s sales objectives and initiatives in relation to its Pharmaceutical Business line.
• The role will have responsibility under the guidance of the Chief Business Development Officer, to set short- and long-term sales strategies, evaluate effectiveness of current sales programmes and recommend product or service enhancements to improve customer satisfaction and sales potential.

Responsibilities
Sales (45%):

• Achieve sales goals in terms of generating sales of the company’s product offering.
• Support the assessment, development, and presentation of appropriate products and service solutions to clients and prospects.
• Pursue new opportunities and build a strong sales pipeline to achieve sales and revenue goals.
• Implement sales strategies to meet annual unit and gross-profit plans.
• Establish sales objectives by forecasting and developing annual sales quotas; projecting expected sales volume and profit for existing and new products.
• Implement organizational sales programmes by developing, executing and maintaining a field sales action plan.
• Maintain sales volume, product mix and selling price by keeping up to date with supply and demand, changing trends, economic indicators and competitors.
• Provide on-the-ground support for sales representatives and sales partners/sub-dealers as they generate leads and close new deals by participating in orders, facilitating and adding value to the selling process.
• Develop and implement new sales initiatives, strategies and programmes to capture key clients
• Provide daily/weekly/monthly reports of sales to line manager and Management as needed.
• Continually develop knowledge of the business climate, products and services and competition for his/her defined geography and accounts
• Conduct informed sales visits to prospective customers to present the company’s value proposition as it relates to their company and needs.
• Analyze data and estimate demand for services, identifying potential markets and devise plans to deliver the appropriate sales message.

Relationship Management (20%):

• Develop relationships with businesses, networks and groups to promote the organization and its services with a view to closing deals.
• Call on prospects (i.e., emails, phone calls, and in person visits) to qualify prospects for fit with our product offerings and to schedule appointments.
• Meet with customers to discuss their evolving needs and to assess the quality of our company’s relationship with them.
• Maintain data relative to partners, accounts and activities and document customer interactions.

Marketing (15%):

• Maintain extensive knowledge of current market conditions and ensure that any directly relevant information is communicated to key stakeholders.
• Plan and execute events (public awareness campaigns, media and publicity campaigns, staff annual function and social responsibility projects) linked to achievement of sales in coordination with Management.

Line Management (15%):

• Assess the strengths and weaknesses of the sales team and manage the sales programme accordingly.
• Manage, develop, coach and motivate the sales team to develop their skill to ensure that a high professional standard is achieved and monthly sales target and KPI targets are met.
• Contribute to team effort by accomplishing related results as needed.
• Plan to ensure achievement of divisional and personal target, aligning with company sales policies and strategies.
• Ensure targets are delivered through people management, performance review, reward and individual recognition.
• Continually assess current business distribution channels, develop and evaluate their performance and manage conflict.

Others (5%):

• Represent the company and present its product offering to potential or existing customers during events such as conferences, seminars, client events etc.
• Undertake such other reasonable duties as may be required from time to time.

Qualification

• Bachelor’s Degree in Marketing or any related field preferably in the Social Sciences.
• An MBA will be an added advantage.
• Minimum of 5 years’ experience with at least 3 years’ experience in sales is required.
• 1 year experience in customer service an added advantage.

Sales Manager top skills & proficiencies:

• Meeting Sales Goals
• Negotiation
• Sell to Customer Needs
• Motivation
• Sales Planning
• Build Relationships
• Coaching
• Manage Processes
• Market Knowledge
• Develop Budgets
• Staffing
• Analytical skills
• Customer Service and Communication Skills
• Public Speaking

Computer Savvy Skills:

• Must be proficient in the use of MS Office suite {Word, Excel and PowerPoint}.