Sales Operations Manager at Mondelez International

The position is a key business partner to the Sales Director and works closely with the divisional sales heads to drive and deliver the strategic growth agenda Nationally. The role demands a deep understanding of sales fundamentals, a high degree of commercial acumen and ability to strategize and execute various futuristic RTM models to drive business. The person will also be responsible to work rural & urban plans closely.

How you will contribute

In this role, you will have:

Strategic Responsibilities

  • The position is a key business partner to the Sales Director and works closely with the divisional sales heads to drive and deliver the strategic growth agenda Nationally. The role demands a deep understanding of sales fundamentals, a high degree of commercial acumen and ability to strategize and execute various futuristic RTM models to drive business. The person will also be responsible to work rural & urban plans closely

Operational Responsibilities:

  • Work with DSMs to demonstrate & drive sales efficiencies, RTM plans to ensure distribution goals are delivered.
  • Handle Capability agenda nationally to execute sales capability across sales function to ensure strong performance
  • Coordination between the national & divisional team to download national programs. Draw support from national team from time to time to execute the program.
  • Follow-up on sales ops KPIs, work with the below average performing division.
  • Execution of CBP health check programs to deliver customer satisfaction aligned to the Mondelez ways of working.
  • Execute, support & maintain smooth van operations – optimization, maintenance, operating efficiency, throughput.
  • Execute national plan for quality urban expansion & rural sub distributor appointment to cover white spaces.
  • Execute technology adoption in both urban & rural market governance, efficiency, coach, solve issue etc
  • Build strong working relationships with DSM/team/HO team to ensure focus on urban & rural sales ops plans.
  • Work with sales capability for the organization to ensure strong performance and bench for future roles
  • Be the custodian of quality and compliance on all processes and programs

People Leadership Responsibilities:

  • Own the people capability objectives for the divisional sales team.
  • Coach and develop direct reports to ensure high levels of performance and the development of future-focused capability
  • Optimally structure the sales team to drive the RTM objectives and ensure achievement of business objectives.

Manage and leverage internal relationships effectively:

  • The position works closely with the Divisional Manager, TCMs to drive priority for the sales ops agenda nationally.
  • Collaborate closely with the CPA lead on creating and executing path breaking POB solutions for both urban & rural channel.
  • The role also ensures compliance to internal process, policies and ways of working across channels.
  • The role works closely with CS&L to work on day to day operations for managing sales orders

More about this role

What extra ingredients you will bring:

A desire to drive your future and accelerate your career and the following experience and knowledge:

  • Considerable knowledge of market and routes-to-market in which Mondelēz International performs
  • Experience in sales and managing a team of salespeople
  • Strong organizational and analytical skills
  • Excellent communication and interacting skills
  • Solid knowledge of sales and negotiation processes
  • Perseverance and attention to details

Education / Certifications:

  • Should have a minimum Bachelors’ degree or equivalent
  • Membership of a professional body and FMCG work experience is required.

Method of Application

Interested and qualified? Go to Mondelez International on wd3.myworkdaysite.com to apply

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