Job Description
- User Support
- Create employee details and login access for all staff in the banking application and Mail Server
- Train Staffs on Banking Software and Computer Applications
- Troubleshooting, diagnosing,and resolving software problems in the bank application
- Management of Security Devices
- Prepare written documents (e.g. Internal Memo, Monthly Subscription, Reports, Letters, Minutes)
- Maintain documents and files (e.g. SLAs, Receipts)
- End of Day/End of Month /End-of-year Processing
- Backup/Restore Data
- Database administration: SQL
- Liaise with I.T. Vendors/Technicians/Software provider/ISP Providers
- Monitor, order and distribute computer supplies
- Manage the Bank’s SMS portal
- Maintain Error Logs
- Manage hardware installations/Repairs (e.g. Printer, Laptop, Copier)
- Track and monitor security of hardware and software systems (e.g. Malware/Virus Scan)
- Troubleshooting and management of Bank’s Local Area Network
- Troubleshooting of Banks networking and communication Infrastructure (LAN, IP Phones etc.).
Qualifications / Requirements
- Bachelor’s Degree in Computer Science or related fields. Additional qualifications would be an added advantage.
- Proven work experience with a minimum of 2 years of IT experience
- Experience in the Banking or Microfinance Industry
- Proven work experience with a minimum of 3-5 years of Banking experience
- Hands on experience with computer networks and network administration.
- Excellent organizational/ leadership skill
- Experience in implementation and evaluation of IT systems
- Understanding of computer systems (hardware and software) and networks.
- Knowledgeable in data centre management.
How to Apply
Interested and qualified candidates should send their CV to recruitment@bosakmfb.com using the Job Position as the subject of the mail.