Senior Manager, Operations at Ekovolt

Job Description

  • Primary lead on sales and marketing behind the company’s professional and data center services. Lead company’s technical operations, business development, general administration, business, and project planning.
  • Effectively communicate and collaborate with internal stakeholders and departments to create smooth and efficient workflows; maintaining follow-through and timely action to ensure they meet deadlines, set forth by executive management
  • Manage relationships with various businesses to meet business goals.
  • Create targeted business development and marketing strategies.
  • Handle Government Relations and Corporate Affairs.
  • Present sales, revenue and expenses reports and realistic forecasts to executive mmanagement team.
  • Resolves customer complaints by investigating problems, developing solutions, preparing reports, and making recommendations to management.
  • Develop documentations, work flows, process flow to smooth operations if required.
  • Provide special project leadership and support as needed.
  • Establish best-practice methodologies based on metrics-based KPIs for incident/change/problem management in a 24×7, high-availability, critical production environment
  • Strong understanding of budgets and financials, and measuring business value with the ability to manage projects to budgets
  • Mentor, manage and motivate a high-performing team of managers and engineering professionals and set clear priorities to achieve department goals and KPIs
  • Manage oversight of complex network operations processes based on a combination of vendors, custom solutions, and internal resources.
  • Support adoption of new technologies and tools, and recommend capability improvements to network and security operations.
  • Analyze network from a cost, capacity, and forecast perspective, and evaluate new network operations technologies and applications.
  • Work closely with all departments to proactively ensure network operations capabilities are capable of handling emerging and future business requirements.
  • Ensure service-level targets are met, and address all service-level complaints.
  • Provide subject matter expertise in interactions with partners and customers, program manage collaboration projects externally and internally.

Qualifications

  • Bachelor’s Degree is required. IT, Business IT, Network, Telecommunications
  • MBA would be plus.
  • Knowledge of Telecom/ISP business, related technologies, business planning.
  • Experience in Telecommunications or IT Professional Services would be preferred.
  • Motivated professional, organized, ability to write well, and have an effective time management.
  • Strong Leadership and Initiative Skill.
  • Proficient in MS office applications (Word, Excel, Power Point and Outlook.
  • Excellent market communication, presentation and negotiation skills.
How to Apply
Interested and qualified? Go to Ekovolt on jobs.smartrecruiters.com to apply

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