Service Engineer at Avery Nigeria Limited (ANL)

Salary Range: ₦100,000 – ₦150,000/month

Job description

  • Responds to customer complaints.
  • Evaluates and resolves customer’s problem.
  • Installation of machine.
  • Troubleshoot and proffer solution to customer equipment
  • Train customer personnel on machine operation.
  • Repairs, tests, and maintains machine.
  • Monitors performance of the machine.
  • Provides customers with regular reports and feedback on their service requests.
  • Develops and maintains relations with customers.
  • Reports common complaints of customers to top management in order to address the situation for future reference.
  • Offers feedback on product development, features, and functions.

Requirements

  • Experience in diagnosing and repairing electromechanical, and/or electronic equipment
  • Experience in troubleshooting and responding to customer concerns.
  • Excellent analytical, interpersonal and communication skills with the ability to communicate complex technical issues in an easy-to-understand manner.
  • Resourceful, with the ability to work independently
  • Strong time management skills
  • Ability to adapt to changing circumstances
  • Decision-making, problem resolution and creative thinking skills
  • Attention to detail.
  • Ability to multi-task activities with shifting priorities. Able to work productively in a pressurized environment
  • Ethical and trustworthy.
  • Bachelor’s degree in Electrical Engineering or related field.
How to Apply

Interested and qualified candidates should forward their CV to: recruitment@averynigeria.com using the position as subject of email.

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