Services Key Account Manager at Tetra Pak, Alausa

Job Summary

  • Main interface for regular customer accounts on the service business and all technical matters incl. quality.
  • Applies value selling to grow the service business in profitable way based on deep knowledge of customer operations and needs.

What you will do

  • Manage customer relationship from a service perspective through a structured communication approach
  • Understand customer needs through proactive continuous customer diagnosis
  • Create, implement and follow-up service account plans in alignment with customer and account team
  • Create, implement and follow-up quality plans per account in line with customer and account team
  • Identify sales opportunities, create solution and fact-based value proposal, negotiate and close deals and drive growth of profitable service contracts
  • Manage internal interfaces and customer to assure efficient delivery of service and quality account plans
  • Support resolution of technical issues by being responsible for communication with customer and issue driver

We believe you have

  • University bachelor’s in engineering/Business or equivalent
  • 3 years customer relationship management or sales experience

We Offer You

  • A variety of exciting challenges with ample opportunities for development and training in a truly global landscape
  • A culture that pioneers a spirit of innovation where our industry experts drive visible results
  • An equal opportunity employment experience that values diversity and inclusion
  • Market competitive compensation and benefits with flexible working arrangements

How to Apply

Interested and qualified? Go to Tetra Pak on jobs.tetrapak.com to apply

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