Job Summary
- Main interface for regular customer accounts on the service business and all technical matters incl. quality.
- Applies value selling to grow the service business in profitable way based on deep knowledge of customer operations and needs.
What you will do
- Manage customer relationship from a service perspective through a structured communication approach
- Understand customer needs through proactive continuous customer diagnosis
- Create, implement and follow-up service account plans in alignment with customer and account team
- Create, implement and follow-up quality plans per account in line with customer and account team
- Identify sales opportunities, create solution and fact-based value proposal, negotiate and close deals and drive growth of profitable service contracts
- Manage internal interfaces and customer to assure efficient delivery of service and quality account plans
- Support resolution of technical issues by being responsible for communication with customer and issue driver
We believe you have
- University bachelor’s in engineering/Business or equivalent
- 3 years customer relationship management or sales experience
We Offer You
- A variety of exciting challenges with ample opportunities for development and training in a truly global landscape
- A culture that pioneers a spirit of innovation where our industry experts drive visible results
- An equal opportunity employment experience that values diversity and inclusion
- Market competitive compensation and benefits with flexible working arrangements
How to Apply
Interested and qualified? Go to Tetra Pak on jobs.tetrapak.com to apply